FAQ

Browse our collection of frequently asked questions. Don’t see what you’re looking for? Please call us.

Garage Doors  Garage Door Openers


Garage Doors

How do I buy a garage door from Overhead Door?

Please contact us to request an estimate, complete our online request form, or stop by our showroom. We look forward to meeting you!

How do I get my garage door repaired?

Garage doors are the largest moving object in your home and the most dangerous. Do not attempt to repair your own garage door. Please contact us to request service. Our team is fully trained in how to repair your garage door properly.

Can my garage door be painted?

Many of our residential garage doors can be painted. Please see your owner’s manual for specific painting instructions. In addition, most of our commercial doors can be powder coated. We offer 197 powder coat colors to best complement the look of your home or your facility.

Can I replace a section of my door or do I need to replace the whole door?

Yes, replacing only a section of your garage door is possible in some cases; however, depending upon the damage involved, the entire door may need to be replaced. Contact us to evaluate your specific situation and determine recommendations for the best solution.

What is R-value and how does it benefit me?

R-Value is a measure of thermal efficiency; the higher the R-value the greater the insulating properties of the door. Overhead Door Corporation uses a calculated door section R-value for our insulated doors. We have several door styles to meet your insulated door needs for both residential and commercial applications. View a list of all doors and their R-values.

Do you have architect resources?

Yes. Visit Overhead Door Corporation’s Architect’s Corner for technical and specification information on our commercial doors. This tool allows you to download full product specifications, CAD drawings, BIM models, and product brochures with a few simple clicks.

Do your garage doors come with a warranty?

Yes. You can view warranty information on Overhead Door Corporation’s warranty page.

Where can I find the owner’s manual for my garage door?

You can find the owner’s manual for all products on Overhead Door Corporation owner’s manual page.


Garage Door Openers

How do I buy a garage door opener from Overhead Door?

Please contact us to request an estimate, complete our online request form, or stop by our showroom. We look forward to meeting you!

What is the difference between the screw, belt and chain drive garage door openers?

  • Screw Drive — Powerful, fast and quiet. Maximum power for heavy doors.
  • Belt Drive — Quiet and smooth performance. Ideal for garages adjacent to living areas.
  • Chain Drive — Rugged and reliable. Suitable for most garage doors.

How can I get a new remote control for my garage door opener?

  • For openers manufactured after 1980, an Overhead Door® Master Remote can be purchased from us directly.
  • For openers manufactured prior to 1980, we no longer carry remotes and your system must be upgraded with a new receiver kit.

How do I program my wireless keypad to open and close my garage door?

You can get the programming instructions for the OKP and OWKP wireless keypad in the support section of the Overhead Door Corporation’s website.

How can I program a garage door opener to work with my HomeLink® system?

To program the HomeLink® transceiver, some vehicles may require the ignition to be turned on or the vehicle to be running. For additional garage door opener help, view the HomeLink® programming instructions.

What are Series I and Series II electronics for wall consoles and buttons?

Overhead Door integrates different technology into its openers and wall consoles. The technologies are known as Series I, Series II and Series III. Series II is backwards compatible to Series I. Series III is not backwards compatible without additional purchased parts. Contact us today for further details. If the date code of your opener is 041217 or higher, you can use a Series II wall console with your opener. If not, you must use a Series I wall console for your opener.

Do your openers come with a warranty?

Yes. You can view warranty information on Overhead Door Corporation’s warranty page.

Where can I find the owner’s manual for my opener?

You can find the owner’s manual for all products on Overhead Door Corporation’s owner’s manual page.

Overhead Door, your total window and door store. We do it once and we do it right.
Based in Fremont County, we proudly serve Washakie, Hot Springs, Sweetwater & Sublette Counties & Surrounding Areas